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PRIVACY POLICY

We are dedicated to safeguarding and preserving your privacy during any of your interactions with us. This Privacy Policy explains what happens to any personal information that you provide to us, or that we collect from you.

Last Updated: September 17th, 2025

We at MaGa Tech Gramam Private Limited (“MaGa Tech Gramam,” “we,” “us,” or “our”) are dedicated to safeguarding and preserving your privacy during any of your interactions with us. This Privacy Policy explains what happens to any personal information that you provide to us, or that we collect from you.

1. Introduction

MaGa Tech Gramam Private Limited is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our products, services, applications, websites, or interact with us in any other way.

By using our services, you agree to the terms of this Privacy Policy. This policy applies to all users worldwide, regardless of location.

2. Definitions

a) Personal Data – Information that can identify an individual, including but not limited to:

I. Identifying Information: name, address, email address, phone number, date of birth, and other contact details.

II. Technical Information: device identifiers, IP addresses, browser type, and usage data.

III. Account Information: usernames, passwords, and other credentials used to access services.

IV. Preferences and Settings: user preferences, settings, and configurations.

V. Interaction Data: customer support records, feedback, and communication history.

b) Sensitive Data – Depending on the nature of services offered, this may include project-related proprietary        information, research data, or other sensitive information shared with us.

c) Third-Party Service Providers –External organizations that assist us in delivering our services, such as infrastructure providers, analytics services, security partners, payment processors, compliance/legal service providers, and communication platforms.

3. Information We Collect

We may collect and process the following types of information:

a) Personal Data: Provided when you register, contact us, or interact with our services.

b) Technical Data: Automatically collected through analytics, cookies, and service usage.

c) Business/Research Data: Information voluntarily shared with us for collaboration, research, or service purposes.

We do not sell, share, or use your information for marketing without your explicit consent.

4. Permissions & Device Access

When applicable, our services may request access to certain system features (e.g., notifications, storage, or device information) solely to provide the intended functionality. We do not use such permissions for unauthorized tracking.

5. Usage of Your Information

We use the data we collect to:

  • Provide and maintain our services.

  • Improve user experience and service efficiency.

  • Communicate updates, changes, or policy modifications.

  • Provide customer support.

  • Comply with legal and regulatory obligations.

  • Conduct anonymized analytics and research to improve services.

6. Access to Your Information

Access to your personal data is restricted to authorized employees, contractors, and trusted third-party service providers who require it to perform their functions. These parties are contractually bound to safeguard the data.

7. Transfer of Data Abroad

By using our services, you consent to the transfer of your data across international boundaries where required. In cases where data is transferred to countries without equivalent data protection laws, we ensure that safeguards are in place to protect your information.

8. Disclosure of Your Data

We may disclose your information in the following scenarios:

a) Business Transactions: In case of merger, acquisition, or sale of assets.

b) Legal Requirements: To comply with legal obligations, court orders, or regulatory requests.

c) Fraud Prevention & Risk Management: To protect rights, prevent fraud, and ensure security.

d) Third-Party Services: With contracted service providers who support our operations.

e) Explicit Consent: Where you have provided direct authorization.

f) Anonymized Data: Shared for research and development without identifying individuals.

9. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse, including:

  • Secure access controls.

  • Regular audits and assessments.

  • Use of industry-standard encryption and security practices.

However, no method of digital storage or transmission is completely secure, and we cannot guarantee absolute security.

10. User Rights

You have the right to:

  • Access your personal data.

  • Request corrections if inaccurate.

  • Request deletion of your data, subject to legal or business exceptions.

  • Restrict processing in certain cases.

  • Withdraw consent at any time.

11. Data Retention Policy

We retain personal and business data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

12. Data Breach Notification

In the event of a data breach, we will notify affected users within a reasonable timeframe, providing details about the breach, its impact, and mitigation steps.

13. Governing Law & Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of Tamil Nadu, India. Any disputes will be resolved as per our Terms of Service, with arbitration seated in Salem, Tamil Nadu, India, conducted in English.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be communicated via email or on our website prior to becoming effective.

15. Contact Us   

If you have any questions, comments, or concerns regarding this Privacy Policy, please write to us at:

MaGa Tech Gramam Private Limited,
59/2M, Ayyarkadu, Erumaipatti,
Edappadi,
Salem-637102,
Tamil Nadu, India.

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